Support
Have questions about Neighbo? Whether you're a customer or a merchant, we're here to help. Send us an email or fill out the form below.
*We aim to respond to inquiries within 24 hours.
Shipping & delivery
Place your order anytime and we'll deliver it the same day, typically within 2-4 hours. You'll receive tracking updates so you know exactly when to expect your items.
We currently serve Silver Lake and surrounding Los Angeles neighborhoods. Enter your address at checkout to confirm we deliver to your location.
Yes! You'll receive real-time tracking updates via text and email once your order is confirmed. You can also track your order in the Neighbo app.
Currently we offer same-day delivery within a 2-4 hour window. We're working on adding scheduled delivery times in the future.
Our drivers will leave your order in a safe location at your address. You can add specific delivery instructions at checkout (like "leave at side door" or "ring doorbell").
Place your order anytime and we'll deliver it the same day, typically within 2-4 hours. You'll receive tracking updates so you know exactly when to expect your items.
We currently serve Silver Lake and surrounding Los Angeles neighborhoods. Enter your address at checkout to confirm we deliver to your location.
Yes! You'll receive real-time tracking updates via text and email once your order is confirmed. You can also track your order in the Neighbo app.
Currently we offer same-day delivery within a 2-4 hour window. We're working on adding scheduled delivery times in the future.
Our drivers will leave your order in a safe location at your address. You can add specific delivery instructions at checkout (like "leave at side door" or "ring doorbell").
Place your order anytime and we'll deliver it the same day, typically within 2-4 hours. You'll receive tracking updates so you know exactly when to expect your items.
We currently serve Silver Lake and surrounding Los Angeles neighborhoods. Enter your address at checkout to confirm we deliver to your location.
Yes! You'll receive real-time tracking updates via text and email once your order is confirmed. You can also track your order in the Neighbo app.
Currently we offer same-day delivery within a 2-4 hour window. We're working on adding scheduled delivery times in the future.
Our drivers will leave your order in a safe location at your address. You can add specific delivery instructions at checkout (like "leave at side door" or "ring doorbell").